Understanding Hotel Prices: Differences Between B2C and B2B, and How Geo-Targeted Prices Work When booking a hotel, you may notice that prices can vary widely depending on how and where you book. These differences often come down to whether the booking is made through a B2C (business-to-consumer) channel or a B2B (business-to-business) channel. Geo-targeted pricing also plays a big role in the final price. Let’s break this down into simple terms. What is B2C Pricing?B2C pricing is what regular travelers see when they book a hotel room through websites like Booking.com, Expedia, or directly on the hotel’s website. Here are the key points about B2C pricing:
How Does Geo-Targeted Pricing Work?Geo-targeted pricing means that the price of a hotel room can change based on the location of the person making the booking. This practice is common in the travel industry. Here’s how it works:
Hotels shows different availability in different websites The reason a hotel can appear fully booked on one website but still have available rooms on another is due to how hotel inventory is managed and distributed across different booking platforms. Here’s an explanation in simple terms: 1. Different Allotments of Rooms Hotels allocate their rooms to various booking channels, such as online travel agencies (OTAs) like Booking.com, Expedia, or their own website. Each platform gets a certain number of rooms to sell. If one platform sells all its allocated rooms, it will show as fully booked, even if other platforms still have rooms available.
Hotels often keep some rooms exclusively for direct bookings through their own website or phone reservations. If an OTA shows no availability, it’s worth checking the hotel’s official site, as they may still have rooms that aren’t listed elsewhere. 3. Inventory Updates and Delays Room availability is managed through a system called a channel manager, which connects the hotel’s inventory to various booking platforms. Sometimes, there can be a delay in updating the availability across all platforms, causing one website to show availability while another shows “fully booked.” 4. Special Agreements with Platforms Some platforms have exclusive agreements with hotels to offer specific types of rooms or discounts. If those exclusive rooms are sold out, the platform will show “fully booked,” even though the hotel may still have other rooms available through different platforms. 5. Cancellations and Holds
Sometimes, availability is tied to your location. A platform might show rooms as unavailable for one region but available for bookings from another region. This is less common but happens occasionally as part of geo-targeted marketing strategies. What Can You Do?
Save TIME and MONEY. Using a travel agent ensures you have access to the best room availability and prices, even when online platforms show discrepancies. They have exclusive access to B2B rates, bulk discounts, and inventory that isn't always visible to the public. With our expertise and connections, 1st Choice saves you time, provides personalized recommendations, and ensures a hassle-free booking experience.
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AuthorPer-Åke Nådén. Archives
February 2025
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